FlipDar
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Policy
Refund Policy
Last updated: January 31, 2026
Overview
If you believe you were charged in error or need help with your subscription, please reach out to our support team. Refund requests are reviewed on a case-by-case basis.
Quick summary
- Billing issues (duplicate charge, failed cancellation, incorrect plan) are the fastest to resolve.
- Refunds may be offered when there is a clear error or service failure.
- We may request order details (date, amount, invoice) to verify the charge.
Typical response
1-2 business days
Varies by request type.
Review basis
Case-by-case
Varies by request type.
Best first step
Manage subscription
Varies by request type.
What we will ask for
Including these details helps us solve your request quickly.
Account email
The email used to subscribe (or your account ID).
Charge details
Amount, date, and invoice/receipt number if available.
Reason
Duplicate charge, wrong plan, cancellation timing, or technical issues.
Refund eligibility
Common scenarios and how we typically handle them.
| Situation | Typical outcome | What to provide |
|---|---|---|
| Duplicate charge | Refund / reversal likely | Invoice(s), date/amount |
| Wrong plan selected | Partial/adjusted refund possible | Desired plan + invoice |
| Cancellation timing confusion | Reviewed case-by-case | Cancel date + invoice |
| Service outage/critical failure | Credit or refund possible | Time window + details |
| Change of mind / no longer needed | Typically not refundable | Reason + invoice |
Generally refundable
- OKDuplicate charges or billing errors
- OKIncorrect plan charge due to an error
- OKVerified service failure that prevented reasonable use
Typically not refundable
- XGeneral dissatisfaction without a verifiable issue
- XRequests made long after the billing date
- XMisuse, policy violations, or suspicious activity
Note: This page is informational and may be updated. If your payment processor or local laws require a different process, those rules may apply.
How to request a refund
- 1Check your billing pageConfirm your plan, billing date, and cancellation status.
- 2Contact supportSend your account email and the charge details so we can investigate.
- 3We review and respondIf approved, refunds typically take a few business days to appear depending on your bank.
Processing timeline
Support response
Usually within 1-2 business days.
Review
We may ask follow-up questions for billing verification.
Bank posting
Approved refunds can take 3-10 business days to reflect.
FAQ
Can I cancel anytime?+
Yes. You can manage or cancel your subscription from your billing page.
What if I forgot to cancel before renewal?+
Contact support with your invoice details. We review these requests case-by-case.
How will I receive a refund?+
Refunds are issued back to the original payment method whenever possible.
Do you offer partial refunds?+
In some cases (plan mistakes or verified service issues), partial refunds or credits may be offered.
Need help with a charge?
Send us your account email and invoice details and we will take a look.